"YOUR WISH IS OUR COMMAND"
WEBSTER'S DEFINITION
Main Entry: ge-nie Pronunciation: 'jE-nE Function: noun Inflected Form(s): plural ge-nies also ge-nii /'jE-nE(-"I)/ Etymology: French genie, from Arabic jinnIy
1. a magic spirit believed to take human form and serve the person who calls it
As you can see from our logo our goal is to be your travel Genie; available anytime, anywhere, to make your travel wishes come true. How does Genie do that? Genie digitally aligns our customers with their every need on the road, in conjunction with our on call 24/7/365 service provided by our tour coordinators and travel agents. In constant communication with your agent via the Genie, Genie is the ultimate bat phone on the road, accessible via the web, pda, blackberry, email, cell phones or any form of digital communication. Our Travel Genie is interactive and virtually alive waiting to service your every travel need. When on the road, if you have a need, any need, the Travel Genie is as easy as typing your request and hitting send. In an instant your request is routed to either your tour coordinator or travel agent, if no one is available the message is routed to the on call agent, who will begin work on your request immediately and keep you posted at all times. Need to talk with your agent only, Genie will find her.
Genie will send you information regarding your request and once you accept an itinerary or travel request, Genie posts the information directly in your secured online Air Apparent travel calendar and sends you an email with a link to the information or an agent will call you with the information. When you sign up with Air Apparent you are assigned a tour coordinator or an agent and a matching Genie that coordinates your travel plans effortlessly through the website with your agent. Genie acts as a conduit for routing information and schedules and to keep you in constant touch with your travel arrangements on line.
We like not to refer to this website as merely a website, for it is far more than a website, it is an integral part of your travels, that eliminates travel confusion. Our tour coordinators, travel agents and Genie, interact with your personal or group calendar to leave you with a single centralized source for all your travel information. From flight schedules, to hotel or dinner reservations, to you name it; every request, change and new event is posted with all the critical information to your online travel calendar. No more sifting through hundreds of emails on your blackberry to find your flight information, then your hotel information, then your limo information; no, just a click on your site calendar and everything is centralized, easy for downloading in a variety of formats. The Air Apparent site, with the addition of Genie, has simplistic and friendly user interaction unseen before in travel industry, a web that acts as more than a mere static brochure. Instead, Genie is more like a travel companion, a friend in stressful times away from home, a source of comfort on the road whenever needs arise or changes have to be made. With Air Apparent from the moment trouble may arise, you will be comforted by total communication, unrivaled in the industry, that keeps you online and plugged in until the order is confirmed, the change is made or the problem is solved; never leaving you in the dark in a strange land. Your travel Genie is there to take commands and satisfy demands in the blink of an eye. So go ahead and try Genie and put the power of Genie behind every step of your travels.
Genie was designed after our founder Donna Beth Dietz who worked endlessly, day and night, to meet the needs of her most demanding clients. Donna never slept, and after nearly three decades of working with world tours, her reputation in the industry was the best of best, always available for her clients. Genie, our tour coordinators and travel agents, all strive to emulate that special unending dedication to the client that Donna showed us, to leave our clients 110% satisfied at all times.